Walk-ins and the waitlist
Seat walk-ins at a table that's really free for their stay, or quote a wait from the floor.
Till Waitlist
- Tap How many.
- Seat now lists free tables, best first, with how long they're free ("Free until 9:00 · 1 h 42 for them"). A table booked soon says so ("only 27 min"): Seat anyway if they're quick.
- Nothing free: Or quote a wait works it out from tables with the bill asked and how long others have sat. Add to waitlist with a name to call out.
- When a table frees, the waiting party shows T11 is free now: Seat at T11. Table ready · call out marks that you've called them; Left if they've gone.
Example
Friday at 7
Chen, 2, waiting 16 minutes, quoted 15: "T11 is free now" → Seat at T11. Morales, 4, quoted 25: "Next table: about 15 min".
Can it text them when the table's ready?
Text and WhatsApp messages come later; for now, call their name.
If it goes wrong
A free table isn't offered
It's held for a booking due soon, or blocked. A blocked table shows Blocked until on its tile: hold it to open it again.
Related: Bookings on the till
Next: Late guests, no-shows and cancellations →
Still stuck?Signed in, use Help in the back office. Or write to support@tillmora.com.