Bookings report
How bookings are going: covers, no-shows, how far ahead people book, who comes back, and where the night runs over.
Back office Reports Bookings
- Pick the dates and branches at the top.
- Covers arriving shows an average busiest night by half hour, booked, walk-in and from the waitlist, against the kitchen's pace.
- Where bookings come from: online, phone, walk-in, waitlist.
- No-shows and late cancellations by week, How far ahead, and Party sizes.
- Table use shows which tables sit empty; Minutes at the table compares your stay lengths with your bills; Regulars lists who comes most.
Example
What it tells you
"7:00 – 8:00 runs over the kitchen's pace": lower Sell online, at most or open a 6:00 sitting. "Tables of 3–4 stay 11 minutes longer than you allow": take the real times in Settings › Bookings.
Are walk-ins counted?
Yes, in covers arriving, table use and where guests came from: every dine-in order without a booking is a walk-in.
If it goes wrong
The report is empty
Covers count once guests are seated. Pick dates with service days, and check the branches chosen at the top.
Related: Set up bookings
Still stuck?Signed in, use Help in the back office. Or write to support@tillmora.com.