Set up bookings
Choose when people can book, how long tables are kept, and how much of the floor goes online, then switch bookings on.
Back office Settings Bookings
- Under When people can book, tap Add a service for each part of the day you take bookings (Lunch, Dinner): its First time to book, Last time to book and days.
- Under How people book online, set Times every (15 or 30 minutes), Online, up to (the biggest group that books online), and From / until (how far ahead, and how close to the time).
- Under Time at the table, set how long each party size keeps its table. Once you have a few weeks of bills, Your bills say shows how long people really stay: tap Use these to take them.
- Under Keep the kitchen and the door happy, set the Kitchen pace (the most covers that may start in 15 minutes) and Sell online, at most (the share of tables online; the rest stays for the phone and walk-ins).
- Under Tables online, switch off any area you only book by phone (a private room). Add Join tables for tables you push together for groups (T4+T5).
- Check What guests read and add your Phone for bookings.
- Switch Take bookings at your branch on. The preview on the right shows what guests see.
Example
A café with breakfast and dinner
Breakfast 7:30 – 10:30, Tuesday to Sunday; Dinner 5:30 – 9:00, Thursday to Saturday. Times every 15 minutes, online up to 8 guests, from 60 days to 2 hours before. Tables of 3–4 keep 1 h 30. Kitchen pace 16 covers; sell online at most 80% of tables. The terrace is online; the private room is by phone only. T4+T5 joined for groups of 6–8.
Example
Christmas Day
Under Special days, tap Edit, then Closed on a day… and pick 25 December. For New Year's Eve, Its own times on a day… with "18:00, 20:45": two sittings, nothing else that night.
Do bookings by phone follow these limits?
No. The till can always book any table that's free; the limits keep the online book sensible.
Why does the kitchen pace matter?
Without it, 30 people can book for 7:30 and the kitchen gets every order at once. With a pace of 16, online moves the rest to 7:15 or 7:45.
Does a branch need its own settings?
Each branch has its own services, tables and switch. Settings like the stay lengths can be set once for the restaurant.
If it goes wrong
"No services yet": guests see no times
Add at least one service under When people can book, with days ticked.
If it goes wrong
A time is missing online but free on the till
Online keeps your share for walk-ins and stops before your until time. Check Sell online, at most and From / until.
Related: Share your booking link · The day's bookings
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