The day's bookings
See the day's book by service, with what each guest needs, and add, change or cancel a booking.
Back office Bookings
- Pick the day with the arrows, or Week for the days ahead.
- Each row shows the time, the guest (regular, first visit, earlier no-shows), the party, the table, allergies and occasions, the status and where it came from.
- Covers arriving shows each 15 minutes against your kitchen's pace; red is over.
- Tap + Booking for a booking taken by phone or email: name, phone, guests, day, time, table (or the best free one), notes.
- Tap a booking to Change, Mark confirmed, Cancel booking (with a word for the guest, who is emailed) or No-show.
Example
A busy Friday
18 bookings, 112 covers of 196 seats. 8:00 is over the kitchen's pace (18 of 16), so online stopped offering it. Shah is 18 minutes late and said "running late, 15 min" from the reminder.
Does it update by itself?
Yes. A guest booking online, a till seating someone or another manager's change shows within seconds; it checks again whenever you come back to the page.
If it goes wrong
"No table is free then"
Nothing for that many is free at that time. Book anyway keeps it: the tills show it as Needs a table so you can join tables or move someone.
Related: Bookings on the till · Guests
Still stuck?Signed in, use Help in the back office. Or write to support@tillmora.com.