Kitchen stations and tickets
Set up the places where dishes are made, and how each one gets its orders.
Back office Menu Stations and categories Kitchen stations Add
- Open Menu › Stations and categories.
- Under Kitchen stations, tap Add and type the Name (on kitchen tickets), for example Bar, Tandoor or Pastry.
- Choose where each dish is Prepared at, on the dish or with Station… on several dishes at once.
- A station whose dishes are made at the counter (coffee, cold drinks)? Turn off Needs a printed ticket.
- Using a kitchen screen? Open the station's Kitchen screen settings and choose Kitchen screen only or Kitchen screen, printer backup, and when tickets turn amber and red.
Example
A curry house
Stations: Tandoor (breads, kebabs, butter chicken), Curry (dals and curries), Bar (drinks and lassis). Table 6 sends a butter chicken, a dal and two lassis: the Tandoor, Curry and Bar each get one ticket with only their dishes.
Example
A café with a screen for food and nothing for coffee
Coffee: Needs a printed ticket off (the barista makes it at the counter). Kitchen: Kitchen screen, printer backup; amber after 8 minutes, red after 12.
What does "printer backup" do?
A till prints a ticket marked "BACKUP" if the screen hasn't shown it within a minute, or if the screen is offline. The kitchen never misses an order.
Can I see a ticket the way the kitchen sees it?
Yes. The dish editor's preview shows its line On the kitchen ticket, with its kitchen name.
If it goes wrong
A dish printed at the wrong station
Check the dish's Prepared at in the menu. The change applies from the till's next sync; for an order already sent, reprint the ticket at the right station.
Related: Add a printer · The kitchen screen · Send to the kitchen